Shippensburg University ResNet - Contact Information

The Student Help Desk is your source for ResNet technical support!
Contact the Student Help Desk by calling HELP (x4357 option 3) or by dialing direct at x1639.

Mission Statement:

The mission of the Shippensburg University Student Help Desk is to provide a single point of contact for students experiencing problems relating to personal computer systems and on-campus computer connectivity. We are dedicated to providing Shippensburg students a professional and efficient technical support experience for all issues concerning:

- Personal computer network connectivity
- Wireless connectivity across campus
- Gaming console connectivity to ResNet
- Computer clean-up of virus, spyware, malware, etc.
- University provide software installation and maintenance
- Connection to student e-mail and Stufiles
- Answers and advice to technical questions
- Many more...

Through working as a team to address all concerns brought to our attention; we will ensure that productivity is achievable at its highest level for all of our customers. Our priority is to serve the technical support needs of all students a Shippensburg University as it pertains to their vital connection to the Shippensburg computer network. We will provide support to those students living on and off campus when they are attempting university network access via wired or a wireless connection.